Our Shipping Procedure

We prioritize the safe transportation and tracking of your device. To ensure a seamless process, please follow the steps outlined below.

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Ship your unit to us at:

ERD LTD Inc.
Attn: Repair Department
705 Indeneer Drive
Kernersville, NC 27284 USA

 

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Your contact information should include:

  • Contact Person
  • Billing Address and Ship to Address
  • Phone Number and E-Mail Address

 

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Include description of problem.

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Upon receipt of the unit, we will send you an official quote.

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The repair process begins AFTER you approve the quote.

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Our work comes with a 3-Year Warranty.

** Please see details of our warranty

** Please note that our warranty does NOT cover software, programming or parameter settings.

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We will ask for credit card payment upon completion of the repair.